Reviews

Mr. Rooter Plumbing of Pittsburgh Reviews

McKeesport, PA

My first point of contact after I set up my appointment was Nicki (Nikki), she was VERY kind and professional on the phone. She provided reassurance in my time of plumbing panic letting me know that everything was going to be fine and she’s here to help! Then Angelo arrived. Prior to his arrival I received texts and live gps to review how far he was I LOVED that! Angelo was SO respect of my house, he was VERY professional, quick and kind. He was upfront about costs and what he would complete for me! Pricing was fair and affordable. I had this SAME problem previously, went to a different company (started with a G and rhymes with peace) and they were “cheaper” but didn’t do the best job. They tried to tell me that to fix it, the price would be 5K - 10K (hard eye roll). Nevertheless, this is an awesome company!! If you found Mr. Rooter, just got with them!! I promise you, you won’t regret it!

Diamond Ortiz-Williams

North Hills, PA

Brandon replaced our water pressure regulator and was very thorough with his explanations to my questions and professional throughout the entire process. He was extremely knowledgeable and was able to replace it in a timely manner. Highly recommend Brandon for all plumbing services!

John McDonald

Cranberry Township, PA

Matt was very respectful and professional. He was very thorough in his explanations of work being done and the work he performed. The workmanship was very clean and showed his knowledge and care. I am very satisfied with his performance and will be requesting him again for future services! If only all workers showed their pride in their work and job like he did.

Christina Fike

Pittsburgh, PA

He was a knowledgeable and very courteous gentleman. He went right to work and was done installing the toilet in 30 minutes. Did a great job! We had an issue and he came back within a half an hour and fix the problem. He stayed and checked it a couple of times and we both were happy ????. I will always use Mr. Rooter, they stand behind what they do and do it right.

Chris Bell

Canonsburg, PA

Easy to set up same-day service. Our pipes had frozen before and the company that did the pipes had come previously and said there's nothing they can do at the time but that they will gladly take payment for coming over and to call them again next time they freeze. Luckily we did not call the original company again and called Mr. Rooter instead. Brandon came promptly, told us that we have PEX pipe which cannot be heated to thaw but at least will not burst. He pointed out issues with our insulation. There was nothing he could do at the time but we had issues with sewer gas in the basement as well so he diagnosed the issue for us and offered to return to fix it. He did not take any payment from us that day and came back in a couple days to re-do our pipes. He was fast and clean and did a nice job. Would definitely use Mr. Rooter again!

Brian Check

Irwin, PA

Adam did an amazing job helping us get a new shut off valve for our refrigerator and repairing some piping behind it. He was professional, very informed, friendly and helpful. He was very efficient and got the repair done in a timely manner while also doing the job well. We appreciated Adam's service very much!

Thomas Willoughby

White Oak, PA

Chris was professional, friendly, and informative. He arrived on time, and was able to diagnose our problem. We discussed our various options, and then Chris proceeded to get the job done. Our plumbing issue is now in better shape than it was when it was first installed as new. We would not hesitate to recommend Chris, and will call him again if the need arises.

Ben Oliverio

Washington, PA

Can't say enough about Ron. Knows what he’s doing and does a very good job. He sticks with it until the job is done and you are completely satisfied. I will call on him whenever I need his services again. Mr rooter should be proud to have him as an employee. Keep up the good work Ron. Thanks

Richard Regalski

Pittsburgh, PA

Brandon is a true professional in every way from first contact regarding the job right up to the end. Yes, I paid more for Mr. Rooters' service but keeping my tenants happy with the least amount of disruption is always my priority so the extra expense was worth a lot less headaches. I will definitely use their service in the future and will always ask for Brandon to be my choice of techs.

Robert Miller

Munhall, PA

I had to go to work. Mr. Sailor told me I did not have to hang around, told me to go to work. When the job was complete, he closed the garage door and left. When I returned home, the work was completely done. Even though it was supposed to take 2 days, it was done in 1 day. My wife and I are very pleased at the job that he and his crew did. Would highly recommend Mr. Rooter.

Timothy Cole

Oakmont, PA

Shaquan (plumber) did a great job replacing our water heater. He was out within 24 hrs and gave us a cost estimation immediately. He was able to replace the water heater the same day our estimation took place. Very pleased with our plumber and with the company in general. The 1 year warranty is nice.

Casey Kish

Sewickley, PA

I'm very impressed with Mr. Rooter. I was smelling a small amount of gas randomly throughout my kitchen area. The office answered my call and said they would put me on the schedule for the same day and someone would call later with a specific time. The office called back a few hours later and said a technician would be there within the hour. The technician they sent was named Ryan and he could not have been any better. Friendly from the moment I opened the door and informative throughout the process. He thoroughly tested the whole area for gas and finally determined the leak was coming from a connection point at the wall. He discussed all of my options and pricing before he did any of the work. In the end, he corrected the leak and gave me further quotes for work we may want to consider in the future. Ryan was not pushy in any way and I agreed with his recommendations during the repair. He also worked until very late in the evening to make sure it was done right. Much appreciated and I will definitely use Mr. Rooter for my future plumbing needs.

Kalina Kath

Franklin Park, PA

Quick response time! We had a little one flush down a handful of wipes that we could not unclog. Quick and fast services and it didn’t break the bank which is nice considering it’s two days before Christmas! Will use again in the future! Thank you Mr. Rooter!

Rebecca Rich

Greensburg, PA

We had a sewer backup in the basement after a heavy rain. Mr Rooter responded very quickly: they had a plumber here in a hour to assess, then a whole crew to do the emergency repair. The emergency was resolved and plumbing was restored by 5PM. It was a huge relief!

Shaun Joseph

Pittsburgh, PA

My tech was Marcus ( his name isn’t on your site). He was very professional, personable and has a great work ethic. I was very comfortable with him in my home. He explained all that he did and answered any questions. Very thorough and cleaned up. One would never know that anyone was working here. I would recommend him to anyone.

David Engel

Aliquippa, PA

Very knowledgeable and had a good sense of humor. He fixed the problem with ease and explained why the sewage drain backed up. I recommend his services!

Natalia Provance

Beaver Falls, PA

Nick Smiley was awesome! Best experience I’ve ever had with a plumber, didn’t rob us, didn’t overcharge. I highly recommend, and no disrespect to the other plumbers which I’m sure is just as awesome, but I would request Nick again for every job moving forward. Thanks again Nick.

Christopher Toussant

Uniontown, PA

T just left my house and the service he provided was excellent. I had a backed-up toilet at a Sunday night after 9pm and they responded right away. T the technician was here within 30 min and had the problem fixed in less than an hour. Price was absolutely reasonable for the great service I received. Would 100% recommend.

Stefanie Müschenborn

Cranberry Township, PA

Our toilet started leaking right after my spouse went out of town and I was left home alone with a newborn. I had called another company and they couldn't get out until the following week, however, Mr. Rooter got someone out within 2 hours, and it was fixed a couple hours after that! The technician, Chris, was really professional and courteous, and I feel as though the price was quite reasonable. Really happy with the service and we'll be using Mr. Rooter in the future!

Martina Wolf Battistone

Pittsburgh, PA

These guys are great. Very responsive, professional, and quick. Another plumbing company said they'd have to tear up the whole driveway to replace a sewer line when they couldn't clear a clog. One of Mr Rooter's Associates came out and had the drain unclogged in 30 minutes. No need to tear up the whole driveway. I've used them a few times since, and they're always great. And if they don't clear the clog they don't charge you.

Jim B

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